DELIVERY
UK RETURNS
INTERNATIONAL RETURNS
UK & NORTHERN IRELAND
£7
1 - 2 working days
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All deliveries are sent fully tracked by DPD on a next working day delivery service.
Please allow an additional 2 working days on all destinations if you require hemming or alterations or if you order during Sale periods.
Excludes Channel Islands.
CLICK AND COLLECT
FREE
Up to 3 working days
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Available from our Piccadilly store in London
Only available via our Secure Checkout.
This service can take up to 3 working days.
Please note: We will email you when
your goods are available for collection,
please only come in to collect once you have
received this email.
INTERNATIONAL
Calculated at checkout
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Our International orders are processed by our
shipping partner, Global E. This allows you to
shop in your selected currency, shipping rates
varies on destination and shown at checkout.
International Standard Delivery: Calculated
at Checkout by road up to 6 working days
International Express Delivery: Calculated
at Checkout by air 3-5 working days
BFPO
£7
Please Enquire
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British Forces Posted Overseas: please telephone our customer services team on 0207 758 4122 to place your order.
PO BOX
N/A
N/A
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We are unable to ship to PO Boxes.
Items must be returned within 30 days and in an unworn and resaleable condition. Any time after this, we will issue a credit note to the value of the goods.
Please return goods along with your returns form to:
Customer Service
Cordings
20 Glenmore Business Park
Colebrook Way
Andover
Hampshire
SP10 3GZ
United Kingdom
You may also drop off items you wish to return to our
Piccadilly store. IMPORTANT All refunds are processed by our
customer service team at our distribution center in
Hampshire, our store team will send your refund there to be
dealt with. Please ensure you have your returns form filled
in if you are dropping goods in store.
You are responsible for the costs of returning goods to us.
We would recommend for your own protection that you use a
recorded delivery service. Once received, we process all
refunds within 5 working days of delivery, you will be
refunded the cost of the items returned to your original
payment method. Please kindly note that postage costs are a
non-refundable cost that the business has already incurred
with the courier.
Please note: For security reasons, we can only issue refunds
against the same payment method as the original purchase
Items excluded from our goodwill returns policy include gift
cards, altered/hemmed items (including trousers that have
been hemmed or changed to a zip fly, covert coats with
velvet collar), boxer shorts and socks as per the terms and
conditions agreed to at the point of ordering. Any return
made outside of this time frame is eligible for store credit
or exchange. All goods must be returned in a resalable state
for a refund or exchange.
If you require a new Return/Exchange form please
download it here.
Items must be returned within 30 days and in an unworn and resaleable condition. Any time after this, we will issue a credit note to the value of the goods.
Returns are processed within 7 days of receipt and will be
confirmed via email and credited to the original payment
method.
We are unable to exchange International or European orders.
Please return the goods to us for a full refund and place a
new order for the items you’d prefer.
If you have pre-paid local government tax and duties,
please kindly note that Government Customs Authorities
do not refund tax and duties if an item is returned for
a refund. Therefore, these fees are non-refundable and
will be deducted from your refund. All charges are
available to view and can be sent on request.
Please click
here
to return an item