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DELIVERY

UK RETURNS

INTERNATIONAL RETURNS

Delivery

UK & NORTHERN IRELAND

£7

3 -5 working days.

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Please allow an additional 2 working days on all destinations during December and Sale periods. All deliveries are sent fully tracked by DPD. Excludes Channel Islands.

CLICK AND COLLECT

FREE

Up to 3 working days.

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Available from our Piccadilly store in London Only available via our Secure Checkout. This service can take up to 3 working days. Please note: We will email you when your goods are available for collection, please only come in to collect once you have received this email.

INTERNATIONAL

Calculated at checkout

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Our International orders are processed by our shipping partner, Global E. This allows you to shop in your selected currency, shipping rates varies on destination and shown at checkout. International Standard Delivery: Calculated at Checkout by road up to 6 working days International Express Delivery: Calculated at Checkout by air 3-5 working days

BFPO

£7

Please Enquire

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British Forces Posted Overseas: please telephone our customer services team on 0207 758 4122 to place your order.

PO BOX

N/A

N/A

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We are unable to ship to PO Boxes.

UK Returns

Please return goods along with your returns form to:

Customer Service
Cordings
20 Glenmore Business Park
Colebrook Way
Andover
Hampshire
SP10 3GZ
United Kingdom


You may also drop off items you wish to return to our Piccadilly store. IMPORTANT All refunds are processed by our customer service team at our distribution center in Hampshire, our store team will send your refund there to be dealt with. Please ensure you have your returns form filled in if you are dropping goods in store.
You are responsible for the costs of returning goods to us. We would recommend for your own protection that you use a recorded delivery service. Once received, we process all refunds within 5 working days of delivery, you will be refunded the cost of the items returned to your original payment method. Please kindly note that postage costs are a non-refundable cost that the business has already incurred with the courier.

Please note: For security reasons, we can only issue refunds against the same payment method as the original purchase Items excluded from our goodwill returns policy include gift cards, altered/hemmed items (including trousers that have been hemmed or changed to a zip fly, covert coats with velvet collar), boxer shorts and socks as per the terms and conditions agreed to at the point of ordering. Any return made outside of this time frame is eligible for store credit or exchange. All goods must be returned in a resalable state for a refund or exchange.

If you require a new Return/Exchange form please download it here.

International Returns

Returns are processed within 7 days of receipt and will be confirmed via email and credited to the original payment method.

Items must be returned unworn and in a resaleable condition within 30 days of receiving the order. Any time after this, we will offer a credit note to the value of the goods.

We are unable to exchange International or European orders. Please return the goods to us for a full refund and place a new order for the items you’d prefer.

If you have pre-paid local government tax and duties, please kindly note that Government Customs Authorities do not refund tax and duties if an item is returned for a refund. Therefore, these fees are non-refundable and will be deducted from your refund. All charges are available to view and can be sent on request.

Please click here to return an item