HOW TO ORDER
Goods are shipped from our store in Piccadilly throughout the world; please see delivery and returns for more information. Please note: If you instruct the courier to leave your parcel in a safe place or with a neighbour, it is your responsibility to ensure these options are secure.
If your size does not appear on the drop down menu, or if you have any questions on the sizing of the item, please contact our customer service team during office hours by e mailing [email protected] who will be able to tell you if the item is coming back into stock, and advice on fit. We will endeavour to answer your query in two working days
Please note: If a red message appears noting an extended delivery time during checkout, this indicates the item is currently at our makers. There will be an additional time of up to 14 working days on top our current delivery times. Please e mail our customer service team on [email protected] for more information.
DO I NEED AN ACCOUNT TO PLACE MY ORDER?
- Faster checkout.
- Securely store your card details for next time.
- Manage your orders.
- View your purchase history.
- Manage subscriptions.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
We also accept payment by bank transfer. Bank transfers can take up to 5 working days. For more information please contact our customer services during office hours on 0207 758 4122 or [email protected]
The Cordings online store uses encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the Internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.
PLEASE NOTE we cannot refund or exchange trousers or jeans that have been hemmed or altered to a zip fly. This does not affect your statutory rights. So, if you are in any doubt, please order them unfinished and have them hemmed locally.
Please also note that if you order hemmed trousers, your order will take an additional 5 working days to arrive, as our tailors are working with a reduced capacity due to the current pandemic.
HOW TO MEASURE YOUR INSIDE LEG
IN STORE ITEM NOT ONLINE
**EU CUSTOMERS PLEASE NOTE**: Now Britain has left the EU, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order. We apologise for the inconvenience we know this will cause.
IF AN ITEM IS NOT AVAILABLE ON THE WEBSITE, IS IT AVAILABLE IN STORE?