FAQs
HOW TO ORDER
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DO I NEED AN ACCOUNT TO PLACE MY ORDER?
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- Faster checkout.
- Securely store your card details for next time.
- Manage your orders.
- View your purchase history.
- Manage subscriptions.
PAYMENT
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We also offer Apple Pay, Google Pay and PayPal.
All transactions are in USD $ currency.
All transactions are subject to authorisation checks by the card issuer. You will be redirected to a 3D-Secure authentication page once you have entered your card details. If the issuer of the payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
If the authentication checks have failed, we may ask you for further information regarding your payment for both your security and ours. Our Customer Service team will contact you directly.
We also accept payment by bank transfer, for more information please contact Customer Services, +44 207 758 4122 or shop@cordings.co.uk.
The Cordings online store uses encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the Internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.
HEMMING / ALTERATIONS
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HEMMING Most of our trousers come with unfinished inside leg lengths (see sizing charts for more information). We can hem your trousers or jeans for an additional fee of $22.
ZIP FLY We are able to replace button flies on our trousers with a zip if preferred. There is an additional fee of $29 for this.
VELVET COLLARS We are able to add a velvet collar in a number of colours to our covert coats. There is an additional fee of $65 for this.
PLEASE NOTE We cannot refund or exchange any item that has been altered, this does not affect your statutory rights. So, if you are in any doubt, please arrange for your alterations to be done locally. If alterations are requested, your order will take an additional 3 working days to arrive.
HOW TO MEASURE YOUR INSIDE LEG
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COURIER CHARGES / TAX & DUTY
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UK tax (VAT) has already been deducted from the retail price shown, however you may need to pay any local import duties and taxes directly to the courier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order. These costs are non-refundable by Cordings, as they are out of our control. If any parcel is returned to us due to customs charges being higher than expected, we reserve the right to deduct from your refund any cost we incur. We apologise for the inconvenience this will cause.
SIZING
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